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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kayla Alvis

Kayla Alvis

April 18, 2025

5  out of  5
rating by Kayla Alvis
"Go to Melissa Guthrie. Was very kind and helpful. Got me a way better rate than what I was being charged somewhere else! Very helpful and very informative."
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Melodie Bellamy

April 15, 2025

5  out of  5
rating by Melodie Bellamy
"Melissa G. provides great customer service. She is always willing to go above and beyond and answers questions very quickly. This is a great agency that I highly recommend."
We responded:
"Melodie, thank you so very much for your time to provide this positive feedback. I agree with you about Melissa! We also thank you for your continued business, it is a pleasure to serve you and your family! "
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German Acosta

March 14, 2025

5  out of  5
rating by German Acosta
"Melissa was really helpful with our renters insurance policy changes. Our property was requesting changes to our policy and charging us with their own insurance until proper documentation was provided. Melissa was able to provide us a certificate of our policy to provide in the mean time. Made the whole ordeal with our apartment complex manageable. Thank you!"
We responded:
"Your comments sure mean a lot to Melissa and to our Agency! We strive to take care of our customers accurately & timely; I am very glad you could experience it so you could share. We thank you for your business and your trust German."
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Nick Stockton

March 7, 2025

5  out of  5
rating by Nick Stockton
"Good service. Got everything I needed fast and easy"
We responded:
"Thank you, Nick, that is what we like to hear! We appreciate your business and the FIVE Stars! Take care!"
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Joe Mendoza

January 24, 2025

5  out of  5
rating by Joe Mendoza
"Melissa has always taken care of me.. She's Awesome!! Can't imagine dealin with anyone else! Thanks Melz!! I Hope Matt compensate melissa well she 💯 deserves it!!"
We responded:
"Hello Joe, I will never be able to compensate Mel for her actual worth, but I am trying. I thank you kindly for the review. You and your business mean a lot to us sir!"
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Kelly Murphy

January 22, 2025

5  out of  5
rating by Kelly Murphy
"Matt is a very thoughtful agent, who actually cares about you and your family."
We responded:
"You make it easy for me to care about you and yours Mr. Murphy. Your review and your business mean the world to me! I thank you kindly for taking the time to drop a public note sir."
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Mike Fisher

November 27, 2024

5  out of  5
rating by Mike Fisher
"Melissa is always very helpful with anything I have questions about."
We responded:
"She sure is Mr. Mike. Thank you kindly for taking the time to review our people and our service sir. All the best my friend. "
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Imtiaz Islam

November 12, 2024

5  out of  5
rating by Imtiaz Islam
"Very professional and always on time. She makes State Farm look better! She is the best!"
We responded:
"Dr. Islam, your comments mean so much to me and my Team. It is an absolute pleasure to serve you and your family sir; I thank you for your business!"
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Rebekah Wells

November 5, 2024

5  out of  5
rating by Rebekah Wells
"I’ve been with Matt Pawloski for years and have remained with him as my agent even after moving away from Kearney. Melissa is usually who I speak to and it’s because of her that I choose to remain with Matt. She’s so kind and helpful and I love her willingness to go the extra mile!"
We responded:
"Thank you kindly for the comments Rebekah, our feelings are mutual about Melissa, she does a fantastic job! I thank you for taking the time to post this review, we truly appreciate you and your business!"
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Travis Cobb

September 4, 2024

5  out of  5
rating by Travis Cobb
"These guys are the best! I sent them an email trying to see how I could lower my bill and Melissa hit me back quickly with some great solutions that will save me money. This is one of the reasons I've been with them for over 20 years!"
We responded:
"Travis, we are so humbled by your comments, and we thank you for the continued confidence you have in our office. Your review, your time and your business are so very much appreciated!"
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Connie Bosak

August 16, 2024

5  out of  5
rating by Connie Bosak
"Melissa is very knowledgeable and helpful. I would recommend your agency because of her! Thanks for all of your help!"
We responded:
"Connie, I feel the same way about Melissa! Thank you for your comments and your trust in us, we appreciate you and your business!"
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Chris Preble

July 25, 2024

5  out of  5
rating by Chris Preble
"Melissa G is great help!"
We responded:
"Agree! I thank you for your 5 Stars and comment Chris. Thank you kindly for your business, you are appreciated!"
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Tracy George

July 17, 2024

5  out of  5
rating by Tracy George
"Amazing team to work with! Matt is great and I highly recommend working with him!"
We responded:
"Tracy, thank you kindly for the wonderful comments; myself and the Team appreciate them so very much!!!"
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Katie Schelling

June 25, 2024

5  out of  5
rating by Katie Schelling
"Melissa is extremely nice, fun and helpful!"
We responded:
"Agree! Melissa is always ready to lend a hand and help out with your insurance needs. Thanks for taking the time to comment Katie."
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Jonathan Nikkila

June 23, 2024

5  out of  5
rating by Jonathan Nikkila
"Melissa and Heather are always super, super helpful!"
We responded:
"Jonathan, your business and your comments are very much appreciated sir. We really enjoy taking care of your needs and being able to help out. Thank you for being a part of our Agency!"
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Sheila Carnahan

June 17, 2024

4  out of  5
rating by Sheila Carnahan
"Heather was quite helpful and knowledgeable."
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Marc & Elizabeth Bauer

June 12, 2024

5  out of  5
rating by Marc & Elizabeth Bauer
"Always thankful for their quick and reliable service."
We responded:
"We will always be here for you; your comments mean so very much to us! We are humbled and thank you for your continued business!"
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Michael Widhalm

June 11, 2024

5  out of  5
rating by Michael Widhalm
"Prompt response is always provided by the crew at my local state farm agency!"
We responded:
"Hey Michael, your comments and your business are greatly appreciated! We thank you for taking time out of your day to provide this review and the 5 Stars!"
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Laurel Seevers

June 10, 2024

5  out of  5
rating by Laurel Seevers
"Quick responses to phone calls and emails."
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Blue Eyes

May 20, 2024

5  out of  5
rating by Blue Eyes
"Heather is always friendly and goes above and beyond to help me out."
We responded:
"Thank you so very much for taking the time to write this review; additionally, I could not agree more about Heather! Thanks once more for your kind words!"
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Jill Jirkovsky

May 10, 2024

5  out of  5
rating by Jill Jirkovsky
"Had the BEST experience with Melissa. She was very cheerful, positive and provided excellent customer service. Melissa listened to my frustrations from past experience and presented the information I had requested with great attention to detail. I look forward to working with her in the future."
We responded:
"Jill, this is no surprise to hear about Melissa; thank you kindly for the feedback and your business. We appreciate you!!"
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Mary Ann Anderson

May 7, 2024

5  out of  5
rating by Mary Ann Anderson
"I appreciate the help from State Farm Office, especially Melissa who worked with Matt Pawloski to communicate concerning storm damage to my pivot. The claims adjuster and I just could not communicate effectively. It was necessary for Melissa to explain the claim to the adjuster who apparently comes from a different caustic culture. The Kearney State Farm office is the best! William Anderson 1118 Sherman Mountain Loop, Cheyenne, Wyoming 82009"
We responded:
"It is our absolute pleasure to serve, and also do whatever it takes to make Insurance processes go smoothly! Your feedback and your business mean so very much to us! Thanks so very much for taking the time to create this positive note!"
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Larry Michael-Rush

May 4, 2024

5  out of  5
rating by Larry Michael-Rush
"Very understandable and easy to respond."
We responded:
"Your comments and business are very much appreciated sir; thank you for your continued trust in us. Take care!"
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Lb Marquez

April 25, 2024

5  out of  5
rating by Lb Marquez
"Fast, friendly service around. Very efficient and easy to work with. As the saying goes... "They stand on business" always taking care of our community."
We responded:
"We really appreciate your review, and your Business Laura. We are so very happy to serve; thanks once more for the kind words!!!"
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krystal arehart

March 25, 2024

5  out of  5
rating by krystal arehart
"Heather is very friendly and efficient!!"
We responded:
"Thank you kindly for the review Krystal, it is so very much appreciated, as are you! Thanks for your time and business!"